The Chateau Spa & Wellness Resort Bukit Tinggi, Bukit Tinggi ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Km 48 Persimpangan Bertingkat, Bukit Tinggi, Malaysia, 28750

Nestled amidst lush tropical rainforest, The Chateau Spa & Wellness Resort, a 5-star Bukit Tinggi hotel, features luxurious accommodations and award-winning spa treatments. Guests can enjoy organic dining, a splendid outdoor jacuzzi on a terrace, and direct access to outdoor activities like zip-lining.

Rooms & Amenities

The Chateau Spa & Wellness Resort offers 172 elegantly designed rooms and suites, many featuring luxury amenities such as a living area, kitchen, and private outdoor jacuzzis. The presidential suite, with 1883.5 ft² of space, provides spectacular views of the mountains.

Dining Options

Dining options include La Vie, an all-day dining restaurant offering curated international cuisine and views of the pool. For fine dining, L’asiette presents authentic Indian cuisine in an elegant setting adorned with crystal chandeliers.

Leisure Activities

La Santé Spa, the first European concept spa in Asia, provides an extensive range of organic treatments and wellness programs. Adventure seekers can enjoy the Adventure Park, featuring the longest Flying Fox zip line in Southeast Asia, along with rock climbing and nature trails.

Business Services

The Chateau Spa & Wellness Resort provides facilities for corporate meetings and events, equipped with personalized services. Complimentary amenities include luxury airport transfers for arriving guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

2 persons

950 sq. feet

Bed options:

2 Single beds

Bathtub

Air conditioning

room details

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Deluxe Twin Room

Max:

2 persons

270 sq. feet

Bed options:

2 Single beds

Pool view

Shower

Air conditioning

room details

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Deluxe Room

Max:

2 persons

270 sq. feet

Bed options:

1 King Size Bed

Pool view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Bukit Tinggi 1.2 mi

Airports

Sultan Abdul Aziz Shah (SZB) 46.0 mi

Kuala Lumpur International (KUL) 69.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Tranquil Spa Experience

I had an amazing time at the spa during my stay at The Chateau. The atmosphere was incredibly calming, surrounded by nature, which really helped me relax. I particularly enjoyed the complimentary yoga lesson, which was taught by a knowledgeable instructor. It was a great way to start my morning, and I left feeling rejuvenated and in great spirits.

Elmer45. USA, 2024-03-15Read full review on

Delicious Culinary Journey

I was thoroughly impressed with the dining options available at La Vie. Each meal was a culinary delight, especially the Nasi Goreng, which was packed with flavor. The staff were attentive and made the dining experience even more enjoyable. The ambiance of the restaurant added to the overall dining experience, making every meal nice.

Steve_88. UK, 2024-05-22Read full review on

Comfortable and Spacious Rooms

The room I stayed in was absolutely spacious and comfortable. The decor was modern, and the cleanliness was great. I appreciated how well it was equipped with everything I needed for a relaxing stay. The view from my room was amazing, making every moment in it a delight. I felt right at home during my entire visit.

RexSwift. Canada, 2024-06-10Read full review on

Convenient Parking Facilities

I was pleasantly surprised by the guest parking facilities at The Chateau. The valet service was quick and efficient, which made my arrival stress-free. I never had to worry about the safety of my vehicle, as there was around-the-clock security. This convenience made my stay significantly more enjoyable, allowing me to focus on my relaxation.

JoelTraveler. Australia, 2024-07-20Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Pool tables
Darts

Guest Parking

Electric kettle

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Board games
Children's menu
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Karaoke
Sun terrace
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Km 48 Persimpangan Bertingkat, Bukit Tinggi, Malaysia, 28750

Map view

Km 48 Persimpangan Bertingkat, Bukit Tinggi, Malaysia, 28750

City landmarks

Bukit Tinggi

Adventure Park by Colmar Tropicale

3100 ft

Bukit Tinggi

Four Face Buddha

3100 ft

Garden

Botanical Garden

1.6 mi

Parks

Japanese Garden

1.8 mi

Farm

Rabbit Farm

1.7 mi

Bukit Tinggi

Orchard Farm

2.1 mi

Bentong Waterfall

2.6 mi

28700 Bentong

Kesyar Falls Eco Sanctuary

2.7 mi

Gunung Mengkuang

2.7 mi

Stadiums

Arena Of Stars

3.4 mi

Amusement & Theme Parks

Ripley's Believe It or Not Odditorium

3.4 mi

Genting Highland

Chin Swee Temple

3.6 mi

First World Plaza

Skytropolis Indoor Theme Park

3.3 mi

Genting Highlands Resort

Genting Highlands Theme Park

3.4 mi

Level 1

The VOID

3.4 mi

Level T2A

Snow World

3.4 mi

Farm

Bukit Tinggi Rabbit Farm

3.9 mi

Nearby

Bukit Tinggi

Colmar Tropicale

1700 ft

Bukit Tinggi

high hill

1500 ft

Restaurants

La Flamme

1200 ft

KM48

Reviews and Ratings <br />

Feedback from previous guests about their experience.

78%

loved the resort and would return for another relaxing stay

Beautiful views

Helpful staff

Room readiness

Dining presentation

7.8/10

Very good

Rooms

7.8

Location

8.6

Service

8.4

Dining

7.2

Edward

United States of America, February 2025

7.0/10

The hotel has some appealing features like a stunning atmosphere and a clean, modern room. However, my experience was marred by inconsistent service and several operational issues. While the facilities showed potential, the execution felt lacking in certain areas, which detracted from the overall relaxing vibe of the resort spa experience.

Rooms

8.0

The room was modern and very clean, providing a comfortable space for our stay. Despite a few aesthetic signs of aging in the hotel, the room was well-maintained.

Service

5.0

Service was hit or miss; while some staff were friendly and accommodating, others seemed uninterested, especially at the spa where my husband felt ignored.

Location

9.0

The location was quite stunning, offering a peaceful escape from the city and near a charming French village, perfect for a relaxing getaway.

Dining

6.0

Dining was generally good with a mix of local and Western flavors, but breakfast options were underwhelming, especially in terms of variety.

Facilities

7.0

The pool area was attractive and provided a nice ambiance; however, there were some cleanliness issues that needed attention under the beds.

Russ

United States of America, January 2025

7.4/10

I had a wonderful experience at the resort, which feels like a peaceful oasis near Genting Highlands. Surrounded by lush greenery, it's ideal for relaxation. The staff were exceptionally attentive and the room was spacious and modern, though I found the dining options could use some improvement. Overall, a great escape for a short trip, but maybe not ideal for extended stays due to limited activities.

Rooms

8.0

The room we stayed in was spacious, modern, and clean, providing us with a comfortable retreat. However, I found the air conditioning to be a bit outdated, which made the room warmer than I prefer.

Service

9.0

The service was outstanding, with friendly and courteous staff who went out of their way to ensure our needs were met. I was particularly impressed by their willingness to prepare breakfast for my girlfriend at an early hour.

Location

7.0

Situated up in the hills, the resort boasts a beautiful and tranquil environment. However, it is a bit isolated, being about 40 minutes from the nearest town and lacking nearby dining options.

Dining

6.0

While breakfast was decent with good quality food, I was hoping for a wider selection. The meal was generally satisfying but could definitely improve with more variety.

Facilities

7.0

The resort's facilities are generally good, especially the spa offerings, which seem impressive. However, there are limitations like the jacuzzi use being restricted to spa clients, which felt a bit unfair given the circumstances.

Anthony

United States of America, December 2024

7.8/10

I had a wonderful stay at the hotel, surrounded by lush greenery and breathtaking views. The experience was relaxing with great amenities, although there were minor hiccups in dining and room readiness. I would definitely consider returning for the beautiful environment and decent services.

Rooms

7.0

The room I stayed in was clean and spacious, but it felt like it could have used a more thorough cleaning. It was not ready upon our late arrival at 5 pm, which was a slight inconvenience. Overall, I would rate it at a solid 7.

Service

8.0

Service here was generally friendly, with one particular staff member, 'Haitham Ezz', standing out for his exceptional hospitality. However, there was a small mix-up where my ID was collected but not returned immediately, which was a bit concerning.

Location

9.0

The location is fantastic, nestled in the hills and surrounded by the jungle, making it very peaceful and relaxing. Being up high gives you a wonderful sense of seclusion while still being convenient to nearby attractions.

Dining

7.0

Dining was a mixed bag; while the breakfast had a variety of dishes, some aspects felt underwhelming, like fruit options not being cut or presented well. Nonetheless, room service was pretty good, and they went out of their way to prepare breakfast for an early departure.

Facilities

8.0

The facilities were impressive, especially the pool area, which was well-kept and kid-friendly. I loved the ambience overall, although a few amenities could be updated for a more luxurious touch.

Beautiful views

Room readiness

William

United States of America, December 2024

8.4/10

This resort truly exceeded my expectations with its beautiful natural environment and premium service. The rooms were clean, though the air conditioning was a bit outdated. The food was enjoyable, but I noticed it could be a bit limited since there were no nearby dining options. Overall, it’s perfect for a peaceful getaway, but the quiet atmosphere might not suit everyone.

Rooms

8.0

The rooms were clean and cozy, equipped with both air conditioning and a fan, but the air conditioning could use an upgrade as it felt a bit old.

Service

10.0

From the moment we arrived, the service was top-notch. The staff was attentive to all our requests, making our stay incredibly enjoyable.

Location

9.0

The resort is situated in a stunning natural setting, perfect for escaping the city and enjoying a quiet holiday.

Dining

7.0

Dining experiences were very pleasant, especially breakfast, which was diverse and delicious, but options outside the resort were nonexistent.

Facilities

8.0

The facilities were modern and well-maintained, though I didn’t have the chance to explore all of them during my stay.

David

United States of America, November 2024

9.2/10

My stay at the resort was truly a memorable experience. The hotel made our anniversary celebration incredibly special with personalized attention from staff and a stunning setting. However, while I loved the luxurious ambiance, there were some minor issues with water pressure in the room. Nonetheless, the overall experience was relaxing and worth the visit, especially for couples looking for romance.

Rooms

8.0

The rooms were spacious and beautifully decorated, but the water pressure could be improved.

Service

10.0

The service was exceptional; every staff member went out of their way to make our stay enjoyable and the butler exceeded our expectations.

Location

9.0

Surrounded by breathtaking scenery, the location offered a serene escape from the hustle and bustle, perfect for relaxation.

Dining

10.0

Dining was a delight, with a fantastic menu and attentive service. The romantic dinner setup was particularly impressive.